Delivery times for your order(s) depend on your location and the items ordered. Generally, we aim to process and ship orders within 1-2 business days. Once your order is shipped, you can expect delivery within 1-5 business days.

Shipping costs vary based on your location and delivery method. For local delivery in VIC, orders over $150 qualify for free delivery, while those below $150 incur a $14.95 flat rate charge. We don't serve to different states at the moment. If you choose Click and Collect, shipping is free regardless of the order amount. For any questions, please contact our customer service team!

If you need to modify or cancel your order, please contact our customer service team as soon as possible at support@whoinc.com.au. We’ll do our best to accommodate your request before the order is processed.

No, there are no minimum order requirements. You can order as much or as little as you need.

Yes, you can schedule a delivery for a specific date during our checkout process once you have added items to your cart. Please note that this option is available only for free deliveries within the metro VIC area.

Yes, businesses can set up accounts with us for easier ordering and invoicing. You can click on the WHOInc for Business page to learn more and create an account OR feel free to contact our support team at support@whoinc.com.au